Thank you for completing our free Online claim check
Based on your answers, we’ve relayed your claim to our team who will personally assess your eligibility for receiving a superannuation lump sum payment. We will be in touch shortly regarding your situation.
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Frequently asked questions
What is superannuation insurance?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Will I have to go to court to make my claim?
Very unlikely. About 9 out of 10 claims are accepted without going to court. In most cases, our experienced team resolves claims quickly and without litigation, saving you hassle and stress.
What if my super account is closed or has a low balance?
You may still be eligible. Even if your account has been closed or rolled over, the insurance cover you had when you stopped working could still apply. We can check that cover, even if you stopped work a long time ago. And we can check it for free.
Can I claim on more than one account?
Yes. If you had multiple superannuation accounts with insurance policies, you may be able to claim on each of them. Our team can guide you through this process to maximise your entitlements.
If my illness or injury was pre-existing, can I still make a claim?
Yes. In most cases, you will be fully covered, if you: previously worked without restrictions or limitations, and had insurance when your injury or illness caused you to stop working.
Will claiming super insurance impact my superannuation balance?
No. The insurance payout is in addition to your super fund retirement savings, and won’t impact your super balance. When you make a claim, it’s money from an insurance policy.
Will making a claim affect my Centrelink or NDIS payments?
Most TPD claims will not affect your Centrelink. TPD claims do not affect NDIS. Some types of income protection claims may affect Centrelink. Get in touch and we’ll advise you on the best path forward.
Can I make a claim while receiving workers’ compensation or road accident payouts?
Yes. TPD and income protection claims can be made in addition to workers’ compensation, road accident payouts, or other benefits. TPD and income protection payments usually don’t affect workers compensation and road accident payouts.
What if my claim has already been denied? Can you still help?
Contact us if your claim has already been denied. We can often win against funds who have denied claims.
Can I still make a claim even if I’m not injured
Yes. TPD and income protection claims cover a wide range of medical conditions, not just injury. We have helped thousands of people with illnesses and other medical conditions receive lump sum payments, including: Multiple sclerosis, Motor neurone disease, Major depression, Parkinsons disease, Arthritis, Visual dysfunction, Dementia, Huntington’s disease, Muscular dystrophy, and many others.
Do I need to pay anything upfront?
No. We operate on a no win, no fee basis, meaning you pay nothing upfront and nothing out of pocket. You only pay a fixed-fee after your claim is successful. We let you know what this fee is upfront, so there are no surprises.
What if I’m not sure if I qualify for a claim?
That’s okay! Eligibility depends on several factors, but our free online claim check is a fast and no-pressure way to find out. It only takes a minute, requires no documents, and helps determine what you may be entitled to.
What if I stopped working years ago?
Claims can be lodged years after you stopped work, if your injuries or illness are likely permanent. Super funds and insurers sometimes tell people “You’re too late”, but this is often wrong. We’ll check your eligibility for free to ensure no entitlements are missed.
Can self-employed individuals make a disability insurance claim?
Yes, self-employed individuals can still make a TPD claim. We’ll carefully assess if you have insurance cover through your superannuation, private insurance or industry-specific policies.
Can I still make a claim if my injury or illness wasn’t work related?
Yes. It doesn’t matter if you were injured or became ill at work, or elsewhere – what matters is you’re unable to work because of the injury or illness. Any medical condition, whether injury, illness or both, can qualify.
Frequently asked questions
What is superannuation insurance?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Will I need to go to court?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
What if my super account is closed or has a low balance?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Can I claim on more than one account?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Will claiming super insurance affect my Centrelink payments or superannuation balance?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Can I make a claim while receiving workers’ compensation or road accident payouts?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
What if my claim has already been denied? Can you still help?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Do I need to pay anything upfront?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
What if I’m not sure if I qualify for a claim?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
What if I stopped working years ago?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.
Can self-employed individuals make a disability insurance claim?
Most superannuation accounts include automatic disability insurance. This might include TPD (usually a lump sum payment), income protection, and death benefits. These payments provide financial support if you’re unable to work due to illness, injury, or other health condition. The benefits are separate from your retirement savings and won’t affect your super balance.